Shipping policy

Shipping Policy

Thank you for shopping with Grit and Grace Softball.

All of our products are made to order. This means each item is created specifically for you after your order is placed.

Orders typically require 2–5 business days for production before they are shipped.

Production times may be longer during:

You will receive a shipping confirmation email with tracking information once your order has been shipped.

Estimated delivery times begin after production is complete.

Actual delivery times may vary depending on destination, customs processing, and local postal services.

Shipping costs are calculated at checkout based on:

Any applicable shipping fees will be displayed before completing your purchase.

Once your order ships, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Some orders may arrive in separate packages.

If your order contains multiple products, items may be produced and shipped from different fulfillment locations and may arrive on different dates.

Customers are responsible for providing accurate shipping information.

If an incorrect shipping address is provided and the order has not yet entered production, we may be able to update it.

Once production has begun, address changes cannot be guaranteed.

If a package is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship the order.

If your package appears lost in transit, please contact us at support@gritandgracesoftball.com.

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

While we strive to meet all estimated delivery dates, delays can occur due to circumstances outside our control, including:

Delivery estimates are not guaranteed and should be considered approximate.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These fees are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.

If you have any questions about your shipment or delivery status, please contact us:

Email: support@gritandgracesoftball.com

Business Name: Grit and Grace Softball LLC